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Background Check Errors

Once reserved for certain professions and clearances, background checks are ubiquitous today. Employers, landlords, and creditors rely on screening companies to assess various candidates quickly. While these checks are intended to ensure security and reliability, they can sometimes lead to errors that seriously affect consumers. When a bad background check threatens your livelihood, Maginnis Howard’s experienced background check error lawyers are here to help.

Background Check Error Guide

Understanding Types of Background Checks

Employment Background Checks

Employers conduct employment background checks to verify the credentials and history of potential employees. These checks typically include:

  • Employment History – Confirmation of past job titles, duties, and dates of employment.
  • Education Verification – Ensures the candidate’s educational qualifications are accurate.
  • Credit ChecksEmployment decisions based on credit are sometimes used for roles involving financial responsibility, although they require the candidate’s consent.  

Criminal Background Checks

These checks typically reveal felonies, misdemeanors, and any pending criminal cases.

  • Felony and Misdemeanor Convictions – These are the most common entries in a criminal background check. A felony conviction is considered a more serious crime with harsher penalties, while a misdemeanor conviction can carry a lesser sentence.
  • Arrests – In North Carolina, background checks can include arrests that did not result in a conviction for up to seven years.
  • Warrants and Incarceration History – Active warrants and a history of time spent in jail or prison may also surface during a background check.
  • Sex Offender Registry – Most criminal background check services search the national sex offender registry.
  • Court Records – Details from various court proceedings, such as judgments, case numbers, and the outcomes of any legal actions taken against the individual.
  • Parole and Probation Information – A background check may include whether a person has been on parole or probation, indicating the terms and completion status.

Housing Background Checks

According to the National Consumer Law Center, over 90% of landlords and property managers conduct housing background checks to assess potential tenants. These checks typically include rental history, evictions, criminal history, and credit reporting data.

Professional License Verification

Occupations that require specific credentials and certifications may run additional verification to confirm that an applicant is licensed, including:

  • License Validation – Ensures that a professional is appropriately credentialed and their licenses are up-to-date.
  • Disciplinary Actions – Screening for past or present disciplinary actions. For example, lawyers who have been reprimanded by the state bar.
  • Certification Verification – Confirms the authenticity of any claimed certifications.

What Are Background Check Errors?

Background checks are comprehensive assessments conducted by specialized third-party companies that compile and analyze data from various sources to create a thorough profile of an individual’s history. These sources commonly include criminal records, credit reports, employment histories, educational backgrounds, and social media activity. While these checks are valuable tools for employers, landlords, and other entities, they are not infallible and may sometimes contain inaccuracies. Common errors found in background check reports include:

Outdated Information

Data that is no longer current should not appear in reports. One of the most common types of outdated information appearing on background checks is criminal history that has been legally expunged or dismissed. A screening company may not have up-to-date information or fail to verify the facts of your case.

Mixed Files

Mixed files are extraordinarily common. They occur when individuals have a similar name, social security number, or other consistent personal information. Data scraping or human errors result in the mixing of individuals’ criminal, credit, employment, or rental history. Mixed files are especially damaging when someone with a clean criminal record is denied employment for something they did not do.

Incomplete Records

Sometimes, reports omit important contextual information. For example, certain records are missing from the sources used, or there are delays in updating databases. An incomplete criminal record might not show an arrest that was recently cleared, giving a misleading impression of an individual’s recent criminal activity.

Incorrect Information

Errors can also occur at the data entry or reporting stages, leading to incorrect criminal charges, misreported financial debts, or inaccurate employment history, including incorrect job titles, dates, or employer names.

How Background Check Errors Occur

Human error is no longer the only way a background check can display inaccurate information. In a digital age where automation is relied upon to assess large quantities of data, oversight and compliance are overlooked. System glitches, clerical mistakes, or misinterpretations of raw data can further compromise the accuracy of background reports, resulting in false positives or negatives. Companies may not prioritize verifying the data they have purchased in bulk. Whether the information is outdated or belongs to someone else, this has far-reaching consequences for consumers.

The Impact of Background Check Errors

Errors in background checks can seriously harm your life, affecting key areas and leading to long-term effects. These mistakes can occur due to outdated information, clerical errors, or misidentification and result in:

  • Job Denials – Inaccurate background checks can prevent you from securing employment, destabilizing your finances and career. Present and future employers consult your background check for information about your job-worthiness. Mistakes can lead to the loss of future employment and even your current position.
  • Housing Rejections – Most Landlords and property managers use background checks during tenant screening. False information, such as mistaken criminal records or incorrect previous addresses, can result in the denial of housing, making it difficult to find a stable place to live.
  • Damage to Reputation – Erroneous reports can harm your reputation and relationships. If negative information appears falsely, it can affect your social standing, damage trust within your community, or interfere with your current employment relationships.

Background Check Companies

Hundreds of consumer reporting agencies, including background check companies, comb through consumer data every day. The rise in automated services has dramatically expanded the options available. Some of the longest-standing companies and those with the most significant number of complaints include:

Each of these companies competes to provide the fastest turnaround and most attractive product to employers, landlords, and creditors. Unfortunately, not all screeners check their data and ensure compliance with consumer laws like the Fair Credit Reporting Act (FCRA).

Your Rights Under the Fair Credit Reporting Act (FCRA)

The Fair Credit Reporting Act (FCRA) is a comprehensive federal law regulating consumer credit information collection, dissemination, and use. It aims to protect consumers’ rights and ensure fairness, accuracy, and privacy in credit reporting. Specifically, the FCRA grants the right to:

  • Notification – The company or individual who requested the check must notify you in writing before taking any adverse action based on your background check. For example denying credit, employment, or insurance. You must also be provided with a copy of the report and a summary of your rights under the law, allowing you to review and respond.
  • Accurate Reporting – Background check companies, including credit bureaus and investigative agencies, must take reasonable steps to verify the accuracy of the information they compile. Screening companies must use up-to-date data sources and correct any identified discrepancies.
  • Disputing Errors – If you believe your report contains inaccuracies or outdated information, you have the right to dispute. When a consumer disputes information, they will reach out to the company that supplied the data, and it has 30 days to investigate. The screener must then correct errors or remove outdated information. If they do not comply, contact us immediately for representation.
  • View Your File – The law grants consumers the right to access their reports annually for free from each of the three major credit bureaus. To view your report, visit www.annualcreditreport.com. Additionally, an employer or landlord who runs a check that results in adverse action must provide you with a copy.

How a Consumer Attorney Can Help

Dealing with the consequences of a bad background check can be a significant burden. That’s why it’s important to consult an experienced FCRA attorney to guide you through this process. Our experienced attorneys will thoroughly examine your background check to identify any errors, assess the impact on your life, and help you recover compensation. If your FCRA rights have been violated, we want to help you hold background check companies accountable.

Compensation for Background Check Errors

If you have been harmed by an error in a background report, you may be eligible for compensation. These can include:

  • Actual Damages – These are damages you incurred as a direct result of the violation. Examples include lost wages from wrongful unemployment, emotional distress, and other tangible or intangible losses.
  • Statutory Damages – Guaranteed compensation under the statute (in this case, the FCRA). An FCRA violation can amount to $100 to $1000 per occurrence. 
  • Punitive Damages – Violators pay punitive damages as a form of punishment when their conduct was willful or malicious. 
  • Attorney’s Fees – The company that violated your rights may also be responsible for associated legal costs.

Why Choose Maginnis Howard

Our attorneys have decades of experience protecting consumers through the FCRA and related laws. With us, you are never a case number. Our legal staff is proud to provide excellent communication with clients and will walk you through the steps of your case. Maginnis Howard has recovered millions for consumers across the Carolinas and the nation. 

Contact Our Background Check Attorneys

If a company, landlord, or other entity has taken adverse action against you due to a mistaken background check, contact us immediately. We are here to assist you at every stage, ensuring that others’ mistakes do not unjustly influence your future. We offer free consultations and take consumer protection cases on a contingency basis. That means you don’t pay anything unless we recover compensation for you. Let us help you protect your rights and restore your good name. We accept clients across the Carolinas and the Southeastern United States from our Raleigh, Charlotte, and Fayetteville offices.

Background Check Error FAQs

You’re not alone if you’ve experienced job loss, housing denial, or insurance issues due to a background check. Our legal team specializes in helping individuals like you fix background check mistakes and pursue justice. We work on a contingency basis, so we only get paid if we win your case.

Consumer reporting agencies (CRAs) gather information and issue reports about you to other companies. Background screening companies are regulated by the FCRA when they provide a consumer report, just like CRAs do.

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