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When Debt Collectors Attempt to Collect a Paid Debt

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image of bills on a desk marked overdue with a calculator and a person marking with a pen

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Key Takeaways

  • North Carolina law protects debtors from harassment and misrepresentation by debt collectors.
  • Attempting to collect a paid debt violates North Carolina law, whether by a creditor or collection agency.
  • Debtors can recover actual and statutory damages for such violations, ranging from $500 to $4,000.
  • The Maginnis Howard law firm handles these cases on a contingency basis, meaning no upfront fees for clients.
  • Consultations are free, and clients can contact the firm for assistance with debt collection violations.

Estimated reading time: 3 minutes

North Carolina law provides generous protections for debtors against harassment, coercion, and misrepresentation by debt collectors. While there are several ways a debt collector can run afoul of these statutes, one of the more obvious is to attempt to collect a paid debt. Whether the debt collector is the actual creditor or a collection agency, such action violates North Carolina law. The North Carolina unlawful debt collection attorneys of Maginnis Howard can assist you with recovering actual and statutory damages because of such misrepresentation. To speak with an attorney regarding your debt collection violation claim, call the firm at (919) 526-0450. You may also send a confidential email regarding the facts of your case using our contact page.

N.C. Gen. Stat. § 75-54(4), part of the North Carolina Debt Collection Act, provides that it is a violation of state law for a creditor to “falsely [represent] the character, extent, or amount of a debt against a consumer or of its status in any legal proceeding.” A similar rule is found in N.C. Gen. Stat. § 58-70-110 – a provision of the North Carolina Collection Agencies, which, as its name implies, pertains to collection agencies. These statutes render it unlawful for someone to attempt to collect a satisfied debt by representing that it was not paid. It is irrelevant whether the collector actually believes the debt is unpaid. This is because the debt collection statutes provide a “strict liability” scheme. This means that the debtor does not need to show ill will or bad intentions.

A violation of the debt collection statutes allows a debtor to recover actual damages, statutory damages, and attorneys’ fees. A single violation permits recovery of statutory damages of anywhere from $500 to $4,000. If several violations have taken place, you may have a significant claim against the creditor.

We handle unfair debt collection cases on a contingency basis. That is, you only pay attorneys’ fees if we make a financial recovery on your behalf. Additionally, all consultations are provided free of charge. Our attorneys serve clients across the Carolinas from our Raleigh, Charlotte, and Fayetteville offices. If you have paid a bill and a debt collector or creditor continues to attempt to collect the debt, contact the litigation attorneys of Maginnis Howard at (919) 526-0450. Alternatively, you may submit facts about your case using our firm’s contact page.

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