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Consumer Law

Calls Asking for Another Person

Collection agencies, debt collectors, and telemarketers will often run credit checks on their potential targets that do not always have accurate contact information. Even if it’s an old number that their target no longer uses, these companies will call that number repeatedly “just in case.” Without obtaining assistance from a consumer protection attorney, those calls asking for another person may never stop. Every time the person who used to have your number gets their credit pulled, you will get more and more phone calls, putting a strain on you and your family.

It is frustrating to get calls from aggressive bill collectors, creditors, or telemarketers engaging in sales calls and solicitations. That frustration level only increases when the caller is asking for another person. We have represented clients who have repeatedly asked the caller not to call again or to place them on their company do-not-call list and the calls simply don’t stop and recovered substantial settlements for our clients. Most importantly, we got the calls to stop. Forever.

We recently represented a North Carolina resident who was receiving calls asking for another person for an unpaid credit card bill. At first the calls were infrequent, but eventually she was receiving 5-10 calls per day. We obtained a $100,000.00 settlement for our client from the credit card company for calling her without her consent.

The Telephone Consumer Protection Act, the Fair Debt Collection Practices Act and North Carolina’s state laws have some protections in place to help people being targeted for an old phone number with a new customer. If you are experiencing these calls asking for another person, we may be able to help. Keep track of your phone records and log when they are calling you as many of these statutes assess damages on a “per violation” basis, meaning that every call could be subject to a separate statutory penalty.