Incorrect background checks can cost someone an opportunity for a new job or even cost them their current job. Incorrect background checks can cost someone a new job opportunity or even their current position. Therefore, the United States government passed the Fair Credit Reporting Act (FCRA) to protect consumers and ensure the accuracy of private consumer reports. In recent years, our firm resolved a case where an individual was denied a six-figure job because the background check falsely claimed they had an active warrant for arrest.
Common Errors in Background Checks
Mistakes in background checks can prevent you from obtaining credit, housing, or employment. Here are the three most common errors:
- Incorrect Criminal Record – A misdemeanor and a felony can be the difference between having a job or not. It’s essential that when a consumer’s criminal record is furnished to employers, the information accurately reflects their history.
- Outdated Information—Some criminal record information and financial history are time-barred. For example, arrests that did not result in a conviction must not appear after seven years. Additionally, consumers sometimes see information that should have been cleared after declaring bankruptcy.
- Mixed File – Another person’s information is mingled with your report, usually due to similar names.
Any of these errors can seriously harm a consumer and potentially cost them current or future employment.
Checkr, the Background Check Company
Checkr is a Silicon Valley-based company that conducts background checks for major firms like Uber and Lyft. The FCRA requires Checkr to perform these checks with “maximum possible accuracy.” However, the company handles approximately 1.5 million background checks each month.
Since 2015, Checkr has faced over 80 lawsuits under the Fair Credit Reporting Act. Uber, which relies on Checkr for all their employment background checks, is also involved in a class action lawsuit. The suit claims that Uber’s use of Checkr for background checks discriminates against drivers by relying on criminal history reports to assess their suitability.
Maginnis Howard’s FCRA Attorneys
If you or someone you know is a ride-sharing service employee affected by an incorrect background check from Checkr, we want to hear from you.
Even if you are not an Uber or Lyft employee but have been impacted by an inaccurate background check, we can help. Feel free to contact our firm at (919) 526-0450 or through our contact page.





