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Inaccurate & Incorrect Background Checks

criminal background check form with a pen laying on top

Incorrect background checks can cost someone an opportunity for a new job or even cost them their current job. Consequently, the United States government enacted the Fair Credit Reporting Act (FCRA) to protect consumers and promote the accuracy of private consumer reports.

In the past few years, our firm resolved a case involving an individual who had been denied employment with a six-figure salary because the background check told the employer that our client had an active warrant for their arrest. This information was incorrect.

Common Errors in Background Checks

Mistakes on background checks can cause you to be denied credit, housing, or employment. Below are the three most common background check errors:

  • Incorrect Criminal Record 
  • Outdated Information
  • Mistaken Identity, the criminal record of someone else is on your background check

Any of these mistakes can be detrimental to a consumer and could cost them their current or future job.

Checkr the Background Check Company

Checkr is a Silicon Valley based company that handles background checks for major companies like Uber and Lyft. The FCRA requires Checkr to complete these records with “maximum possible accuracy”. However, the company processes roughly 1.5 million background checks per month.

Since 2015, Checkr has faced at least 80+ lawsuits under the Fair Credit Reporting Act. Uber, which uses Checkr for all their employment background checks, faces its own class action lawsuit. The suit alleges that Ubers use of Checkr for background checks discriminates against drivers by using their criminal history reports to determine workability.

Maginnis Howard’s FCRA Attorneys

If you or someone you know is a ride-sharing service employee impacted by an incorrect background check by Checkr, we want to speak with you.

Even if you are not an employee of Uber or Lyft, but have been impacted by any incorrect background check, we can help. Feel free to contact our firm by phone (919) 526-0450 or email us at You can also reach us through our contact page.